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Troubleshooting

How do I contact the SWIFT-Active Screener team for assistance?

  • Post published:May 24, 2019

To contact the SWIFT-Active Screener team for assistance, email us at swift-activescreener@sciome.com.

Continue ReadingHow do I contact the SWIFT-Active Screener team for assistance?

How do I change my SWIFT-Active Screener password?

  • Post published:May 24, 2019

If you would like to change your password, you can do so from this link: https://user.sciome.com/usermanagement/.

Continue ReadingHow do I change my SWIFT-Active Screener password?

Why can’t I see the predicted progress graph for my project?

  • Post published:May 24, 2019

The predicted progress graph becomes available once you have screened approximately 10% of the total references.

Continue ReadingWhy can’t I see the predicted progress graph for my project?

I forgot my password, what should I do?

  • Post published:May 24, 2019

From the SWIFT-Active Screener Login page (https://swift.sciome.com/activescreener), click “Forgot Password?”

Continue ReadingI forgot my password, what should I do?

I forgot my username, what should I do?

  • Post published:May 24, 2019

If you forget your username, you can email swift-activescreener@sciome.com. You can change your username from the “Forgot Password” link on the SWIFT-Active Screener Login page (https://swift.sciome.com/activescreener).

Continue ReadingI forgot my username, what should I do?
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